When will my order arrive?

Standard Shipping :

Please expect your package within 2-5 business days (after the processing time of 1-5 business days) when you choose Standard Shipping. (This is for U.S addresses only)

You can track your order’s progress using the tracking number provided in your shipment confirmation email that will be sent once your order is shipped. (check spam or junk mail just in case).

 

International Shipping:

Processing 1-5 business days. Packages can take between 6-20 business days to arrive at the international carrier. It may then take an additional 10-15 business days to be delivered, depending on your country. If you have not received your package after 30 business days of receiving your tracking number, please reach out to your local post office. Due to the constant changes in Customs Fees for every individual country, we cannot guarantee that your state will or will not have customs fees. If customs fees are due at the time of your order pick up or delivery, it is the customer's responsibility for these charges. The customs department does have the right to hold items, and there is nothing we can do about that. Charges for duties, taxes are separate from our shipping charges and must be paid by you at to customs directly.

 

Custom Fees:
These fees are the responsibility of the customer. If the package is returned to us  due to the customer not paying their customs fee, we will refund the order MINUS original shipping cost and 10% Restocking fee.

 

Items shipped outside of the United States may be subject to customs fees, in the form of import duties, taxes and charges, which are not included in the total cost of your order, nor will they be covered or reimbursed by Miss Baddie Boutique.

Besides, we are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from USPS to the local carrier in your country or air and ground transportation strikes or delays once the package has exited the United States.

Please check with your country’s customs office to determine what these additional costs will be before placing your order.

 

Lost or Stolen Packages:

Although we take extra precautions to ensure your package is shipped safely, we cannot guarantee that it will arrive in perfect condition after we hand it over to the post office (USPS).  Unfortunately, the risk of damages to or loss of the item passes to the recipient. We are not responsible for lost or stolen items, and no refunds can be issued.

 

If your package is confirmed delivered via USPS, but you did not receive it, you must file a claim with USPS at 1 (800) 275-8777, as we are not responsible for lost or STOLEN packages. We are unable to refund or replace a box that has been marked delivered by USPS.

In the case that your shipment is lost or damaged in transit; YOU ARE RESPONSIBLE TO FILE THE CLAIM WITH ROUTE/USPS.

 

We recommend that you track your package with the tracking number provided when your order was shipped, and. If you aren't available on delivery day, you may contact your post office to schedule delivery arrangements. Once a customer receives their tracking number, it is their responsibility to contact the post office regarding any issues with the package delivery. Once your order has been shipped, please use the tracking number provided to track your order (check spam or junk mail for tracking information just in case)

The only time that we can issue store credit (minus shipping cost) is if your tracking confirms that the package was lost DURING TRANSIT and not for any parcels that states DELIVERED in mailbox/porch/reception etc.