Refund policy
ALL SALES ARE FINAL!
Your health is our number one priority; therefore, for sanitary reasons, we cannot accept returns of any of our products. All orders placed are final sale. We do not process any returns/exchanges. There are no refunds or cancellations once the order has been processed and fulfilled. Should you have any missing or incorrect product, you have up to 48 hours after receiving your item(s) to contact customer service via email. Please attach a picture of the item(s) along with a description of the issue.
You can contact us at info@missbaddieboutique.com
Items sent back to us without first reaching out will not be accepted.
Shipping costs are non-refundable.
We are not responsible for items lost during shipping.
If for any reason you refuse to abide by Miss Baddie Boutique policies in place or commit fraud after receiving your order you could possibly be blocked from purchasing again. Please agree to the terms and conditions before making a purchase!
Lost Packages
MISS BADDIE BOUTIQUE is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Once USPS has your package MISS BADDIE BOUTIQUE is no longer responsible for that package.
Although we take extra precautions to ensure your package is shipped safely, we cannot guarantee that it will arrive in perfect condition after we hand it over to the post office (USPS). Unfortunately, the risk of damages to or loss of the item passes to the recipient. We are not responsible for lost or stolen items, and no refunds can be issued.
If your package is confirmed delivered via USPS, but you did not receive it, you must file a claim with USPS at 1 (800) 275-8777, as we are not responsible for lost or STOLEN packages. We are unable to refund or replace a box that has been marked delivered by USPS.
If package is lost due to incorrect address provided, we will not be responsible.
You will be charged an additional $3 fee (US) for any package that needs to be re-shipped back due to incorrect/ incomplete address provided.
We recommend that you track your package with the tracking number provided when your order was shipped, and. If you aren't available on delivery day, you may contact your post office to schedule delivery arrangements. Once a customer receives their tracking number, it is their responsibility to contact the post office regarding any issues with the package delivery. Once your order has been shipped, please use the tracking number provided to track your order (check spam or junk mail for tracking information just in case)
The only time that we can issue store credit (minus shipping cost) is if your tracking confirms that the package was lost DURING TRANSIT and not for any parcels that states DELIVERED in mailbox/porch/reception etc.
Damages and issues
Please inspect your order upon reception and contact us immediately within 48 hours if the item is defective or if you receive the wrong item, so that we can evaluate the issue and make it right.
3rd Party Purchases
ALL purchases made on third-party platform will go based on their policy. Any questions or concerns have to go through third-party platform.